We may collect different data from or about you depending on how you use the Site.
Data you provide to us:
|Online registration||The Site only contacts individuals who specifically request the same or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products. This information includes name, e-mail address for registration or opt-in purposes and name, postal address, and credit card information when registering for our events or purchasing our products.|
|Online purchasing||If you order Services or products directly from our Company, we will use the personal information you provide only to process that order. If you complete an order for some other company(ies) that may be linked to our Site, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipientâ€™s name, address, and phone number. Our company has no control over the third partiesâ€™ use of any personal information.|
|Signing up for our products or services||The personal information collected from Members during the signing up process (or at any other time) is used primarily to provide a customized experience while using our products and Services. Personal information collected includes name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services.|
|Communications and support||If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, messages, location, and any other data you provide or that we collect through automated means.|
|Data from third party sites||You are also given the option to link your Living Whole Online account on the Site with your account on a third-party site such as, Facebook. If you have accessed our Site via a social media platform, such as Facebook, we may collect information related to your social media account. Personal information may include your first and last name, gender, location, username, e-mail address, picture or phone number.|
|Affiliate links||If you have signed up for or bought something from Living Whole Online via an affiliate link, the person or organization in charge of the affiliate link will have the information that you submitted. This may include your email address, name, address, or whatever else that was asked.|
|Applying for a job||When you apply for a job opening through the Site, we collect information such as full name, email address, phone number, location, CV, and LinkedIn profile.|
Data we collect through automated means:
|System data||Technical data about your computer or device, like the IP address, device type, operating system type and version. This data helps us improve the delivery of our web pages and to measure traffic on the Site.|
We may collect personal and sensitive personal information about you and store this information in connection with the provision and fulfilment of our Services to you. Personal information may include:
The above personal information may be used for the following purposes:
|To operate, improve, or promote our Service.|
|To contact you.|
|When you have opted to receive e-mails.|
|To respond to your email inquiries. Specifically, when Visitors or Members send email inquiries to us, the return email address is used to answer the email inquiry we receive. We do not use the return email address for any other purpose, or share it with third parties.|
|To monitor and analyze trends such as: purchase history, sales reports, behavior on the site, email clicks and opens.|
|To market our products and Services through: email marketing, advertising, including retargeting via Google and Facebook notifications.|
|Perform accounting, administrative and legal tasks; For profiling or auto matching user preferences for better & efficient user experience|
Within our Organization, access to your data is limited to those persons who require access in order to provide you with the products and Services which you purchase from us, to contact you, and to respond to your inquiries, including requests for refund. Those staff members may be on teams such as: marketing, events, development, executive, customer support. Employees only have access to data that is relevant to their team, on a â€śneed to knowâ€ť basis.
We may use service providers for operating and improving the Site, to assist with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, third-party solutions for marketing and analytics, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, through the execution of Data Processing Agreements or Addenda.
We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms and Conditions or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Company or others.
If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party.
We retain certain information collected from you while you are a member on the Site, and in certain cases where you have deleted your account, for the following reasons:
|So that you can use our Site|
|To ensure that we do not communicate with you if you have asked us not to|
|To provide you with a refund, if entitled|
|To better understand the traffic to our Site so that we can provide all members with the best possible experience|
|To detect and prevent abuse of our Site, illegal activities and breaches of our Terms and Conditions|
|To comply with applicable legal, tax or accounting requirements|
We retain user data for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates, and the purposes for which we collected the data.
We use Google Analytics Advertiser Features to optimize our business. Advertiser features include:
|Remarketing with Google Analytics|
|Google Display Network Impression Reporting|
|Double Click Platform integrations|
|Google Analytics Demographics and Interest Reporting|
Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The â€śRemarketingâ€ť feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.
When you visit this website, we automatically collect certain non-personally identifiable information about your device and interactions, including:
|The website from which you arrived|
|Operating system name and version|
|Web browser name and version|
|Date and time of your visit|
|Pages you visit on the website|
|Terms used in website search engines|
We may allow certain third-party companies to help tailor advertising based on your website usage and collect data on your use of our website.
This website may contain links to other websites with different privacy practices. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before using or providing information.
We do not intentionally collect personal information from children. Parents or guardians are responsible for determining the appropriate content for their children and monitoring their access to and use of this website.